Issuer Authentication
Secure authentication and verification process for institutional certificate issuers
Issuer Authentication
Overview
Issuer Authentication is a more comprehensive process than user authentication, designed specifically for institutions, organizations, and authorized parties who will issue certificates. This process includes additional verification steps to ensure legitimacy and prevent fraud.
Authentication Requirements
Primary Authentication
- Wallet Connection: Institutional wallet address
- Email Verification: Official institutional email
- Organization Verification: Legal entity validation
Additional Verification Steps
- Domain Verification: Prove ownership of institutional domain
- Document Upload: Legal authorization documents
- Identity Verification: Authorized representative identification
Step-by-Step Process
Step 1: Initial Authentication
Similar to user authentication but with institutional focus:
- Connect institutional wallet
- Provide official organization email
- Specify organization type (University, Company, Government, etc.)
Step 2: Organization Details
Required Information:
- Organization name
- Legal registration number
- Physical address
- Official website
- Contact information
- Organization type/category
Step 3: Document Verification
Required Documents:
- Business registration certificate
- Tax identification documents
- Authorization letter for certificate issuance
- Identity proof of authorized representative
Step 4: Domain Verification
- Verify ownership of organization's domain
- DNS verification or file upload method
- Links email domain to organization
Authentication Levels
Level 1: Basic Issuer
- Basic wallet and email verification
- Limited certificate issuance capacity
- Manual review required for certificates
Level 2: Verified Issuer
- Full document verification completed
- Higher issuance limits
- Automatic certificate approval for standard templates
Level 3: Premium Issuer
- Enhanced verification with third-party validation
- Unlimited issuance capacity
- Custom certificate templates
- Priority support
Verification Timeline
Typical Processing Times
- Automatic Checks: Instant (wallet, email, domain)
- Document Review: 2-5 business days
- Manual Verification: 5-10 business days for complex cases
- Appeals Process: Up to 15 business days
Security Measures
Fraud Prevention
- Multi-signature Verification: Required for high-value certificates
- Audit Trails: Complete logging of all issuer activities
- Periodic Re-verification: Annual verification renewal
- Suspicious Activity Monitoring: AI-powered fraud detection
Compliance Features
- Regulatory Compliance: GDPR, CCPA, and regional requirements
- Data Retention: Secure storage of verification documents
- Access Controls: Role-based permissions for team members
Database Integration
Issuer Registration Process
- Create issuer profile in database
- Store verification status and documents
- Set up issuer permissions and limits
- Generate API keys for integration
Status Tracking
- Pending: Initial application submitted
- Under Review: Documents being verified
- Verified: Full verification completed
- Suspended: Temporary access restriction
- Revoked: Permanent access removal
Team Management
Multi-User Access
- Add team members to issuer account
- Role-based permissions (Admin, Editor, Viewer)
- Activity tracking for team actions
- Secure invitation system
Integration Options
API Access
- RESTful API for certificate issuance
- Webhook notifications for status updates
- Bulk issuance capabilities
- Integration documentation and SDKs
Platform Integration
- Single sign-on (SSO) options
- White-label solutions
- Custom branding options
- Embedded certificate widgets
Common Verification Issues
Document Rejection Reasons
- Insufficient Quality: Blurry or incomplete documents
- Invalid Documents: Expired or unofficial documents
- Mismatch Information: Inconsistent organization details
- Suspicious Activity: Potential fraud indicators
Resolution Process
- Detailed rejection notification
- Resubmission with corrections
- Direct support contact for complex cases
- Appeals process for disputed decisions
Support & Resources
During Verification
- Dedicated issuer support team
- Live chat for urgent issues
- Email support for document questions
- Phone support for verified issuers
Post-Verification
- Onboarding assistance
- Training materials and webinars
- Best practices documentation
- Regular check-ins for new issuers
Next Steps
After successful authentication and verification:
- Proceed to Issuer Dashboard
- Begin Certificate Issuance Process
- Set up User Search functionality